Privacy Policy
Advait Teleservices and its subsidiaries and branches, hereinafter referred to as “we”, “us”, or “our” respects your choices and is committed to keep your privacy at its best. This statement details our privacy policy with regards to the use of the personal information you share with us when visiting and browsing our website, taking our services and solutions, using our products, or through any other means.
Information Collection
“Personal Information” refers to any data or set of data in our possession through which you can be identified or recognized.
On our website, we collect your personal information you provide to us when filling up our sign-up forms or contact us forms. The information includes your name, location, email address, phone number, company, designation, and your business requirements.
We also collect information about your computer for the analytics purpose to see how many times you have visited the website. This type of information is collected through Cookies and includes your IP address, demographics, operating system, and browser type.
Information Usage
We use the information shared by you solely for the purpose of providing our services, solutions, and products in the best manner possible so that we cater to great user experiences and efficiently meet your business needs and expectations.
We use the information to track your visits to the website, analyse your behaviour, and offer the most relevant content that matches your context for visiting our site. We also use the information collected to constantly monitor and test our website and keep up with site maintenance and troubleshooting so you can have the best experiences when visiting and browsing our site without any downtime.
Further more, we use the information to run our marketing campaigns and send you emails and messages so that we can keep telling you about the latest updates and our newly launched products and services. If our mails or messages bother you, you may let us know and we shall opt you out of our email and messaging list, though we shall be sad to see you opting out. You can, however, opt in again anytime you like.
Information Sharing
We never share or sell your private and personal information to any third-party for marketing or any other purpose.
We shall, however, share the information within Advait Teleservices to our branches and subsidiaries. We may also share the information to third-parties for some specific purposes when it becomes important to process the requests made by you for our services, solutions, and products. Also, the information is shared in case any legal need arises or it becomes necessary to share the information for the compliance with a particular law or order.
Save these scenarios, your information remains confidential, protected, and is never leaked or shared.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdram my content?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@advaitteleservices.com to or mailing us at: Advait Teleservices Pvt.Ltd. Office No.302, Pollens Commercial Space, hadpasar Pune. Maharashtra 411028. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Data Storage
Our site is hosted on various Cloud storage providers like Amazon and Google. They store your data on a secure server behind a firewall and information is transmitted through a secure socket transfer protocol.
Payment:
If you choose a direct payment gateway to complete your purchase, then https://www.braintreepayments.com/ stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.
For more insight, you may also want to read www.advaitteleservices.com Terms of Service or Privacy Statement.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Third Party Information
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our site’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Change and updates to the policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contact
In case you have any queries or questions, please feel free to contact us at support@advaitteleservices.com. We shall be happy to attend to your requirements and help you out with your queries, questions, and requests.