WhatsApp Business API & Conversations
Conversations are deducted from a separate WhatsApp Credit Recharge paid to Meta
Create Marketing Campaigns that Convert
- Send promotions, offers, and back-in-stock alerts while respecting customer permissions
- Set up campaigns, send abandonment notifications, appointment alerts and re-buy reminders
- Trigger order and booking confirmations, subscription reminders, delivery updates and more
Sell More with your WhatsApp Store
- Showcase relevant products from your catalog with WhatsApp product messages through commerce API
- Send interactive multi and single-product messages to present products from your inventory
- Allow adding products to the shopping cart without risking obsolete information such as price and availability
Deliver on moments of truth with 1:1 Customer Support
- Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
- Reduce response time and operational costs with canned responses and self-serve flows
- Gracefully handover to live agents for complex queries or irate customers
Programmable 2-way conversations with unmatchable scale and speed
Break the language barrier
Deliver multi-lingual support and auto template translation to converse in user’s preferred language
Security and quality standards
Earn trust with clear opt-in requirements, security built in at every layer and end to end encryption
Rapid onboarding
Fast-track the tedious groundwork, verification hassles and security approvals with 50% faster onboarding
Custom, pre-approved templates
Simplify launches with our template library for all your needs - appointment reminders, shipping updates, OTPs, alerts and more
Rich communication formats
Elevate campaign performance with engaging images, videos, PDFs, CTAs & quick-reply buttons enabling rich 2-way chats
Advanced analytics
Deliver multi-lingual support and auto template translation to converse in user’s preferred language
| Feature | WhatsApp Business App | WhatsApp API | |
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Designed For |
Personal |
Single Business User |
SME/Enterprise |
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No of Device |
Single |
2 Device |
Multiple Devices |
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End to End Encryption |
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Website to WhatsApp Chat |
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GDPR Compliant |
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Business Account |
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Bots & Automation |
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Shared Team Inbox |
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Scalable |
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Integration to 3rd party Software |
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Enterprise Level Software |
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Subscription Enrolment |
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Details Analytics & Reporting |
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3rd Party Lead Engagement |
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